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Solution · Distributors

B2B ecommerce for distributors: every customer on its own price, credit and terms

Wide assortment, several branches, price by customer and region, net terms and long multi-line orders. This is where the cost of processing each order weighs most on margin. CWS Platform moves the routine order to a portal the buyer actually uses and keeps the sales rep in the negotiation, over the ERP you already run.

B2B ecommerce for distributors hero: own and third-party stock flows into the portal, each customer buys on its own terms, and the order goes on to the ERP.

In short

B2B ecommerce for distributors is the ordering channel where each customer buys on its own price, credit and terms, across a wide assortment and several branches. On CWS Platform, routine reorders move to the self-service portal, the sales rep keeps the negotiation inside the approval limits, and the assortment can grow with third-party stock in the same cart.

  • Each buyer sees its own price and credit, and routine reorders leave the rep's desk. Source: B2B self-service portal.
  • A distributor with millions of price rules gets every concession with an author and a justification. Source: business rules engine.
  • Own stock and third-party stock sell in the same cart, so the assortment grows without tied-up capital. Source: governed B2B marketplace platform.
  • At Imdepa, an auto parts distributor, the B2B portal activated 153 customers in 3 years. Source: Imdepa case.

Price by customer, credit terms and long reorders are among the criteria in the guide to choosing a B2B ecommerce platform.

Core pain

Every order passes through a rep or a back office, and the per-order transaction cost eats the margin before the goods leave the warehouse. The buyer who already knows what it wants waits for someone to key it in.

Two paths for a distributor's order: one goes through a rep or back office and waits to be keyed in; the routine order goes through the portal to the ERP.
The order that waits to be keyed in. When every order passes through a person, the transaction cost eats the margin before the goods ship. The routine order moves to the portal.

The distributor portal in 1 minute

What changes for a distributor

Each customer's own price, credit and terms

The buyer logs in and the portal already loads its price list, credit and terms. Credit is a native payment method (Net Terms 30/60/90), and stock, credit, tax and price are checked at the same time before the order moves forward.

Credit-First B2B Checkout →

The rep stays in the channel

Routine reorders go to self-service, and the rep keeps the complex negotiation, in the same cart as the buyer and inside the approval limit of the profile.

guided selling →

Millions of price rules, every concession on record

A distributor with millions of price rules and approval limits by seniority, today with no record of who granted which discount, now has every concession with an author and a justification.

business rules engine →

Freight by rule across distribution centers

A distributor with distribution centers in several states quotes freight by regional rule, weight and order value, not in a side spreadsheet.

Shipping & Fulfillment (Logistics Engine) →

Branches that do not compete with each other

Region restriction and the priority order between combined stores keep the distributor's own branches from competing inside the portal.

governed B2B marketplace platform →

Long orders, built for the buyer

A distributor's buyer who needs an eighty-line order with items from different suppliers gets the search, the comparison and the cart assembled by the Procurement Agent, under the same rules.

Procurement Agent →
Comparison: freight quoted in a side spreadsheet, and region, weight and order value feeding one freight rule across distribution centers.
Freight by rule, not by spreadsheet. With distribution centers in several states, freight comes from a rule of region, weight and order value, not from a spreadsheet someone keeps on the side.

A buyer's order, in practice

A distributor's sales director smiles calmly in a glass-walled office above the warehouse, with stocked pallet racks behind him in daylight.

Persona · Sales director, distributor

My customers order on their own, and my sales team is selling again.

On CWS Platform, each customer buys at their own price, credit and terms through the portal, and sales reps keep the negotiation, within their approval limits.

A reseller's buyer smiles, satisfied, at the shop counter holding her phone, with shelves of boxed products behind her in a bright daytime setting.

Persona · Reseller buyer

I order when I need to, at my price, without waiting for a call back.

The portal checks stock, credit, tax and price together before the order moves on, and routine reorders no longer depend on anyone on the other end.

In operation

Flow between the distributor's portal and the ERP: the order goes from the portal to the ERP and ERP data comes back, in both directions and in real time.
Integration in both directions. In a distribution network with many units, the portal sends the order to the ERP and gets data back, in both directions and in real time.

Frequently asked questions

What is B2B ecommerce for distributors?

It is a distributor's ordering channel for its own customers, usually resellers and retailers, who buy from its catalog on their negotiated terms. On CWS Platform each buyer sees its own price and credit, the order closes with tax and freight calculated, and routine reorders leave the sales rep's desk.

Doesn't a B2B portal compete with the distributor's sales reps?

No. It takes the routine order off the rep's desk and frees the rep for complex negotiation and relationships. Margin, credit and approval limits stay governed by the Commerce Rules Engine, the same as in assisted selling.

Does a distributor have to replace its ERP?

No. CWS Platform orchestrates over the ERP through APIs and webhooks instead of replacing it, and publicly associated integrations include SAP, TOTVS, Senior, Sankhya and Microsoft Dynamics.

How do you choose a B2B self-service platform for a distribution business?

Key criteria include customer-specific pricing, net terms credit and support for long reorders. On CWS Platform's self-service portal, inventory, credit limits, taxes and price rules are checked together before the order advances, and the platform orchestrates over the ERP the distributor already runs.

How do you choose a B2B wholesale portal for sales reps?

Look for guided selling and governed negotiation. On CWS Platform the portal does not compete with reps: routine reorders move to self-service while reps handle complex deals inside the buyer's cart, with every concession kept within profile approval limits by the Commerce Rules Engine.

What is the best B2B order portal software for wholesalers?

One that handles complex pricing, taxes, credit terms and multi-location logistics in the same order. CWS Platform gives each buyer its own price list and net terms, quotes freight by rule across distribution centers and processes large orders with hundreds of lines in a single cart, integrated with the ERP in both directions.

What are the best wholesale B2B ecommerce platforms in Brazil?

Ones that support regional tax rules, credit terms and multi-branch fulfillment. CWS Platform quotes freight across distribution centers, validates taxes and credit at checkout and orchestrates over the ERP through APIs and webhooks instead of replacing it; publicly associated integrations include SAP, TOTVS, Senior, Sankhya and Microsoft Dynamics.

How do you choose a B2B ecommerce platform for wholesale distributors?

Evaluate support for customer-specific pricing, net terms, freight rules and high-volume reorders. CWS Platform shifts routine orders to self-service, records every price concession with its author and justification within approval limits, and integrates with the existing ERP in both directions through APIs and webhooks, without replacing it.